We try our best to evaluate the condition of our Funko Pops accurately so that you know what to expect your Pop's box to look like. We are only looking at the box, not the Pop itself. Since we cannot see the entire Pop without removing it from the box (which we won't do), it's impossible for us to assess the actual Pop's accurately. Condition is subjective and not everybody will see things the same way, so if you buy a Pop from us and don't agree with our evaluation, please reach out to us and we will do our best to make things right. We're not happy until you are. Having said that, most collectors would consider us very conservative when it comes to evaluating the condition boxes. For example, an 8 on our scale might look a lot like what most would consider a 9 or 9.5.
*One thing to note: our condition scale is based on other areas of collectibles that we ourselves have bought and sold over the years, such as comic books, sports cards and coins. At the top of the scale, less significant flaws will be the difference between, say a 9 and an 8.5 or an 8. As you go lower on the scale (7 and below), you will be looking at more significant flaws that determine whether a box would be listed as a 5, 6 or 7. Anything below a 5 we would consider barely functionable as a box, and therefore we'll typically just pull the Pop out of the box and sell it as out-of-box.
At the bottom of the page are visual aids that will show you examples of what we consider minor, moderate, and severe flaws to be. Keep in mind that we are only evaluating the box and not the actual Pop itself. Many Pops will exhibit paint flaws from the factory- this is not something we factor into our condition scale. For the sake of our sanity and the sheer number of Pops we put on the site each week, we do not try and split hairs between an 8, 9 or 10 on Pops that are under $40. We simply say "8 or better" for Pops that we think 98% of collectors will be happy with.
This is a general guide as to what each condition will look like and the damage we look for. If we give a Pop an "X.5" condition (example: 7.5/10), that means it has flaws that qualify it as a 7 but it presents better than our technical assessment in our eyes:
10 - We will never call any Pop a perfect 10, so a 9.5 is the highest condition a Pop can receive on our scale.
9 - A Pop that is nearly perfect. A 9 will only show 1 or 2 barely noticeable flaws that are visible only upon close inspection.
8 - The box will be very presentable and will show very little wear. The box may exhibit 1 to 3 minor flaws.
7 - The damage to a 7 will be far more noticeable, but the Pop will still present well. The box may exhibit 1 to 3 moderate flaws.
6 - The box may show 3+ moderate and/or 1 severe flaw. 6 is the level where the flaws on the box starts to become more obvious and the visual presentation is compromised.
5 - This is where things start to get ugly. A 5 will have 2 or more severe flaws but still be somewhat presentable.
**It is rare that we will list a Pop lower than 5. If we deem the box as a 4 or lower, we will usually pull it out of the box and sell it as 'Out-Of-Box'.
***The following occurrences are not factored into our condition evaluation: stickers applied by retailers, rounded windows (vs windows with a straight folded seam), and paint blemishes on the Pop itself.
****There is always an element of judgement involved when it comes to the condition of Pops. The condition we assign to any particular Pop is our opinion, no more and no less. Please understand that this isn't an exact science, but we do the best we can to be consistent when it comes to evaluating condition.